2 Aug 2022 • Blog
Dental Business Consultant, Lucie Simic shares some ideas on how, by uncovering their goals and aspirations, you can build a motivated team. One of the main tools I use to motivate a team is the…
6 May 2022 • Blog, HR
Lesley Turner, looks at tips you can use when you’re interviewing candidates for your vacant position in practice … The process of recruiting a new staff member can be difficult. With things getting busier as…
10 Jan 2022 • Mental Health, News
Wellbeing and Engagement Coach and Trainer, Caroline Suggett, takes a look at the topic of mindfulness and explains the techniques you and your staff can use to help you switch off from the stresses and…
22 Dec 2021 • News
The Old Surgery Practice Manager and then President of Association of Dental Administrators and Managers (ADAM), Lisa Bainham, looks at how you can get the best out of your dental nurses… Importance of dental nurses…
26 Nov 2021 • Mental Health, News
Sarah Buxton, FTA Law Employment Solicitor, looks at what you should do if a staff member has a change in circumstances and comes to you with a flexible working request. Right to request This isn’t…
27 Oct 2021 • Mental Health, News
Dr Mahrukh Khwaja, founder of the wellbeing company Mind Ninja, looks at three top tips you can use to help your team build resilience and improve their mental health… Team meetings, mindfulness and building a…
27 Sep 2021 • Mental Health
Performance coach, Johanna Hooper, looks at three key ways that you can help your team through tough times… Reducing stress levels Before you think about anything else the most important thing to do is look…
12 Apr 2021 • Blog, Finance
Michael Copeland, Senior Area Manager at Wesleyan, shares ways to improve your financial reliability in 2021… Introduce patient finance – Offering patient finance can help to improve your cash flow and reduce your risk,…
26 Mar 2021 • Blog, Managing patient finance in practice
Eleanor Young explores how capitalising on the increasing demand for patient finance could be the best thing for your practice in 2021.. From pessimism to optimism It’s fair to say that many orthodontists and practice…
26 Apr 2021 • Blog, Managing patient finance in practice
Medenta’s Ruth Findlay shares her ultimate list of dos and don’ts when completing patient finance applications… Some people believe completing a finance application can be a difficult and long-winded process – but that isn’t the…
20 Jan 2021 • Blog, Managing patient finance in practice
Shelley Clegg talks to Eve Waters, Practice Manager at Kingston Park Advanced Dentistry, a four-surgery predominantly private practice in Newcastle, about the impact patient finance has had on the business and their patients. Shelley: Why…
6 Jan 2021 • Blog, Customer Service
Richard Scarborough talks to business coach Ashley Latter about the impact of Coronavirus on the demands and needs of patients, and the increasing importance of providing exceptional customer service… Richard: Is good customer service now…
