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10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

6 Apr 2023 • Blog, Mental Health

The road to recovery

The transition from Winter to Spring can see weather that’s Jekyll and Hyde! One day, the weather is mild and sunny and we’re able to enjoy the crocuses peeping their heads above the ground and…

10 Mar 2023 • Blog

What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

10 Feb 2023 • Blog, Customer Service

Sort your core and let the chips fall where they may

Practice Plan’s Creative Director, Les Jones, talks about the importance of nailing your fundamental purpose in business. Over the new year, I went away with my wife and a group of friends to the Welsh…

20 Dec 2022 • Blog, Mental Health

Thinking like a Community – or a Dental Practice?

Area Manager, Gary Nelson muses on the need for a sense of community to return to the workplace. These past few weeks and months I have observed many times the importance of community and belonging.…

12 Dec 2022 • Blog, Communication

How to survive the staff retention crisis – top 5 tips

Despite the squeeze on the economy, at the moment there are more job vacancies than unemployed people, while the number of people moving from job-to-job has reached a record high. Dental practices in particular are…

17 Nov 2022 • News

Using CSR to tackle the recruitment and retention crisis

Medenta Business Development Manager, Lesley Turner talks to CSR expert and coach, Mark Topley about how CSR can help practices beat the recruitment and retention crisis. LT: CSR has changed over the years, hasn’t it,…

14 Oct 2022 • Blog, Mental Health

Supporting team members during the menopause

To mark Menopause Awareness Month, Business Development Manager, Shelley Clegg, caught up with HR and employment solicitor, Sarah Buxton, to find out about the sorts of things practices can do to support team members experiencing…

22 Jun 2022 • Mental Health, Podcasts, Practice Management

Managing the welfare of your team

In this weeks episode of bodcast, Michael Bentley, Patient experience manager and dental business consultant talks about looking after the welfare and wellbeing of your team and shares practical ideas you can start implementing in…

25 Nov 2022 • Blog

Stimulate creativity in your practices

Les Jones throws the spotlight on creativity and encourages practices to believe in their potential to find creative ways to solve problems. People talk about left-brain and right-brain thinking, and traditionally the left brain is…

1 Jun 2022 • Blog

How to set goals and stick to them

Shelley Clegg caught up with Executive Coach and founder of GuruYou coaching, Rebecca Mander, to talk about setting goals and how they can help you in your practice… SC: Setting goals in your practice is…

2 Aug 2022 • Blog

How to create a motivated team

Dental Business Consultant, Lucie Simic shares some ideas on how, by uncovering their goals and aspirations, you can build a motivated team. One of the main tools I use to motivate a team is the…