Hazel Dockery, Author at Medenta

13 Oct 2023 • Blog, Marketing

You’re not selling, you’re solving problems

Dental Business Coach, Ashley Latter, explains how selling, if done ethically, need not be a dirty word. Nobody likes to be on the other end of a hard sell. A salesperson who uses hard selling…

27 Sep 2023 • Blog, Mental Health

World Suicide Prevention Month – recognise the signs

To mark World Suicide Prevention Month, Mental Health First Aid tutor, Andy Elwood shares some ways to help people contemplating suicide. It’s not uncommon for people to think about suicide. In the UK, 20% of…

22 Sep 2023 • Blog, Finance

Consumer duty – is it any of your business?

Think the new Consumer Duty is none of your concern? If you offer patient finance in your practice then Head of Medenta, Richard Scarborough, encourages you to think again. You may have heard about the…

18 Aug 2023 • Blog, Marketing

How to sell the benefits of treatment in the UK rather than Turkey

As the phenomenon of ‘Turkey teeth’ shows no sign of losing its popularity, Dental Business Coach, Ashley Latter, offers some advice on how to share the benefits with patients of staying local for their treatment.…

28 Jul 2023 • Blog, Mental Health

Career breaks as a benefit to employees and the practice

Specialist HR and Employment Solicitor, Sarah Buxton discusses the best way to structure career breaks for employees. As practices continue to experience difficulties recruiting and retaining good staff, it’s important to consider what benefits you…

17 Jul 2023 • Blog, Customer Service

Five compelling reasons to join the dental industry

How dental practices can attract non-clinical team members from outside dentistry by highlighting these five compelling reasons to join the dental industry. Lucie Simic joined the dental industry more than a decade ago, taking the…

9 Jun 2023 • Blog, Finance

Keeping your cash flow smooth with patient finance

Since he took on ownership of Courtyard Dental practice in 2006, Dentist, Marcos White, has worked to create a fully private high-end practice with a welcoming environment. Specialising in cosmetic dentistry, he and his team…

15 May 2023 • Blog, Mental Health

Mental Health Awareness Week – Panic attacks.

The theme of this year’s Mental Health Awareness Week (15th – 21st May) is Anxiety. Mental Health First Aid Trainer, Andy Elwood, talks about panic attacks, something people living with anxiety may experience. Here he…

10 May 2023 • Blog, Customer Service

How a Treatment Coordinator can add value to a practice

As more practices introduce Treatment Coordinators (TCOs), Business Development Manager, Shelley Clegg, spoke to Rebecca Copeland, who was one of the first people in the country to gain the Level 3 BTEC Advanced Diploma in…

6 Apr 2023 • Blog, Mental Health

The road to recovery

The transition from Winter to Spring can see weather that’s Jekyll and Hyde! One day, the weather is mild and sunny and we’re able to enjoy the crocuses peeping their heads above the ground and…

10 Mar 2023 • Blog

What are the first steps to attracting top talent to your dental practice?

As the recruitment and retention of staff continues to prove a problem for many practices, for this guest blog, Practice Plan Head of Sales, Zoe Close, spoke to Dental Business Coach, Lucie Simic and Mark…

16 Feb 2023 • Blog, Mental Health

“If we really love ourselves, everything in our life works” – Louise Hay

In his latest blog, Mental Health First Aid instructor, Andy Elwood, turns his thoughts to love, and the importance self-love plays in our wellbeing. A phrase that resonates with me is ‘be your own best…